General Office FAQ's

The company was started in 2009 and has been growing ever since.

Yes, all of our technicians are licensed by the State of Illinois, Department of Agriculture.

Yes, we are accredited. Click on the link for information from the Better Business Bureau.

Yes, we are completely insured and if the unexpected should occur while performing any service offered at your property our insurance covers all incidents.

Yes, if services are prepaid we offer a discount of 5% – 10% depending on the time of the year. We also offer the option to setup auto-pay after services are performed which provides a 5% discount.

Service will continue from year-to-year, unless we hear from you otherwise. If you should ever want to change services performed or cancel service, please call our office or send us an email as we will need to update our records accordingly.

If we called you the day before letting you know that we would be out for a service treatment and it rains prior to our visit, you will then be scheduled for the following day. If it should rain following a service visit the same day, most of the herbicide products we use are rain-fast …

What happens if it rains on my scheduled treatment date? Read More »

No, you do not need to be home for our Lawn Care Services, but if you have a request or a particular concern, feel free to call our office, send us an email or leave us a note on the back of your remit slip. As for some of our Pest Control Services, you will …

Do I need to be home? Read More »

While it is difficult to schedule exact appointment times for most service treatments, we can provide general time frames such as early morning, late morning, etc.

For customers that request notification prior to any service performed, yes we can provide that as a courtesy. We prefer to send an email notification, but can call if requested. For customers with gates or pets left outside it is our standard procedure to send a notification prior to any service performed regardless.